Monday, February 23, 2015

Product Feature: Castile & other 100% Olive Oil Soaps

Castile Soap
Bedtime Bliss

 

  Castile & other 100% Olve Oil Soaps


Morning Glory

Castile Soap, made from 100% olive oil, is not new to the world of soap. True Castile soap is made with no other oils, butters, or fragrances and dates back to the 12th century! Castile soap gets its name from the city where it was originally crafted in Castile, Spain! Olive oil is an amazingly skin lovin' oil! Olive oil is known as the most gentle and mild of all soap making oils, and why wouldn't it be? Olive oil is rich in oleic acid (Omega-9) which is a fatty acid that aids in the conditioning properties of soap. Olive oil's chemical composition is 63-85% oleic acid with a little bit of palmitic (adds to hardness of bar and lather), loneleic (also aids in conditioning properties), and stearic acids (also aids in hardness and lather abilities) to balance it out.
 
Our 100% Olive oil soaps are crafted with high quality extra virgin olive oil to create a conditioning off-white/beige bar of soap. We also offer Bedtime Bliss and Morning Glory soaps that are 100% olive oil soaps. Bedtime bliss is an olive oil soap that is crafted with chamomile infused olive oil and scented with lavender essential oil. Morning Glory olive oil soap is specially crafted with chamomile & calendula infused olive oil Moroccan Rhassoul clay, and a delightful aroma of lemongrass and grapefruit essential oils! To purchase your 100% Olive Oil soaps, please visit the Blessed Body Brand Marketplace. Get your skin lovin' on!!

Shanta

Monday, February 16, 2015

Prosperity Legacy, LLC

Prosperity Legacy, LLC was conceived in my mind February of 2013. My vision was to create a parent company to house all of my future business ventures. Currently, this company offers a great opportunity to work from home while providing exceptional customer service for various notable firms! We have partnered with Arise Virtual Solutions to offer this opportunity. I have personally worked with AVS since October of 2013, and I have found it to be a great company to work with. The flexibility and training are top notch, and their support teams are pretty good as well.

Going forward, I am planning to add even more services such as virtual and on site tutoring services, mentoring services, community outreach, job readiness classes, seminars, financial planning, bookkeeping, and much more! The main objective of this company is to provide information and opportunities to build wealth and legacies in minority communities. Please follow us here on the blog and on Facebook to stay updated on our newest services. We look forward to growing and spreading knowledge to increase knowledge and wealth for generations to come! Thanks for reading!

Shanta

Monday, February 9, 2015

Blessed Body Brand

Blessed Body Brand is a health and wellness company that currently carries a line of all-natural personal care products including soaps, lip balms, bath salts, & more! We are a lifestyle brand that promotes use and knowledge of healthy living alternatives, and we look forward to sharing our knowledge with you and learning from you as well!

BBB started in April of 2013 with 3 products: lip balm, Shea butter, and coconut oil, and a vision to create high quality personal care products for the entire family! Today we offer handcrafted cold and hot process soaps featuring essential oils, clays, and botanicals, lip balms (our flagship recipe and a new recipe!), bath salts, hair & body oils, and our newest product SOLID LOTION BARS!

We've got big plans to expand even more in the coming months and years to include a line of all-natural hair care products for kinky/curly hair including shampoo, conditioner, hair pomade, etc, deodorant, toothpaste, bath bombs, and all-natural household cleaning supplies! The possibilities are endless and the future is looking very bright! Stay tuned for even more details on our current and upcoming products. Also, follow Blessed Body Brand on Facebook for the most up-to-date information! Thanks for reading :)

Shanta

Monday, February 2, 2015

Nice to meet you!


I have been blogging for a few months, and I realized that I never introduced myself! Thank you all for sticking with me LOL My name is Shanta Wilkerson. I am a native of Southeast Alabama, and a UABirmingham alumnae. I have a three-year-old son, and I operate two businesses while attending Benedictine University online where I am pursuing my MBA.

This blog is a fusion of great information with topics ranging from product development to entrepreneurship, from faith to personal development, from my personal struggles to professional triumphs. This is the place to find out what comes next for Blessed Body Brand and Prosperity Legacy, LLC, and I assure you that it is AMAZING! Stay tuned to see what comes next!! It's nice to meet you!

Shanta

Monday, January 26, 2015

Prosperity Legacy,LLC on the Arise Network: Certifications, Clients & SOWs



Prosperity Legacy,LLC on the Arise Network: Certifications, Clients & SOWs

Congratulations! You have successful created your profile, passed the voice assessment & background check, completed your interview, and CSP 101! Now what? Now that you are certified, you can select a client opportunity. Opportunities will be listed on the portal. Once a class is filled, it will be removed from the portal. If you'd like to know how much an opportunity pays, contact your IBO and they will give you the information based on their revenue structure. For Prosperity Legacy, LLC, CSPs receive all bonuses offered by client and all wages minus the Prosperity Legacy fee of $10 or 5% each invoice period, whichever is higher as payment for our services to you. This amount is also subject to change without notice. This blog will be updated if that amount changes. Arise also charges a fee of $19.75 per invoice period once you are certified in a client course as payment for tech support services.

Certification courses are usually 4 weeks (some are longer/shorter based on client needs) and run 4 hrs per day Monday through Friday. There is usually a morning course (9-1 EST), an evening class (7-10 EST), and occasionally an afternoon class (2-6 EST). Select the course that fits your schedule best. Please be advised that all courses have a no absence policy. If you must miss a class for any reason, please contact your instructor first! Depending on your participation in the course and your progress on self-paced work, your instructor may be able to discuss waiving the missed course with the client. We all have emergencies, and they don't announce themselves! After contacting your instructor, please contact Prosperity Legacy for documentation purposes. Most certification courses are similar: instructor led portion, self paced homework, mock calls for certification, and a nesting period for call taking.

Once you complete your certification course and pass your certification and nesting phase, you will be awarded an initial Statement of Work (SOW) with the client that outlines your rights, responsibilities, and revenue. The initial SOW is usually 2-3 months, and clients are generally a little more forgiving during this time; however, once your contract is renewed, you will be held to the same standards as seasoned CSPs. Your SOW will outline how many hours the client expects you to work weekly and any weekend work requirements that they may have. For example, you may be required to work 20 hours a week including two hours on Saturday or Sunday. You can schedule those 20 hours however you'd like as long as you service 20 hours and two hours are on the weekend.

Each client also has other performance metrics that are tracked and your performance will be reviewed. While you are working from home and are in charge of your schedule, you are still a contractor for whichever client you select and of Prosperity Legacy, LLC. These metrics are discussed in your certification course as well as your Statement of Work (SOW) contract. Be sure to read and review your SOW once received as this is only a small portion of the information contained in your SOW. Have questions? Please e-mail your questions to shanta@prosperitylegacyllc.com with subject "More Info-Arise Blog."

Shanta

Monday, January 19, 2015

Prosperity Legacy,LLC on the Arise Network: Is "Arise" a real company?

Prosperity Legacy,LLC on the Arise Network: Is "Arise" a real company?

I get this question a lot more than I thought I would! When introducing individuals to the work-from-home world, if they aren't entrepreneurial, they are a bit hesitant. When you tell them they have to pay for the opportunity before making any money, they are screeching to a halt and running for the exit! While it is true the Arise process does require an initial investment ($141-$300, except during specials). It is also true that that investment can and will be made back within the first few weeks of servicing your first contract. They also offer specials on the required CSP 101 course from time to time. Just stay tuned in to the Arise Virtual Solutions Facebook page and watch for the discounts to be posted! I've seen it offered for $5 (regularly $99)!!! Also, military men, women, and spouses can usually get this class for free!

Now that you know that this is a "real" company, let me tell you a little more. I started working with Arise in 2013 later went on to become my own IBO (Independent Business Owner). What this means is that I started as a CSP (Customer Service Professional) and promoted myself to the owner and "boss" of my own firm. Since this was something I was always interested in, it was as simple as filing LLC paperwork with my state and local offices & the IRS and filling out the required forms with Arise. If this is what you're interested in, we'll discuss forming an LLC in a different blog!

How to become a CSP:
  1. Visit Arise and create your profile. This step is free and takes literally 5 minutes.
  2. When you reach the question:Were you referred by an Independent Business or Current Client Support Professional, select Yes and enter my IBO ID (64377), and proceed to the next step. (If you are military do not follow this step. Select military in the "How did you hear about Arise drop down menu and proceed to the next step.)
  3. Complete the Voice Assessment. This assessment checks for diction and clarity in your voice as well as your listening skills.
  4. After the voice assessment, complete the background check. The background check is currently an out-of-pocket cost of $12.95 (price is subject to change without notice, and I will update th is blog to reflect any changes.)
  5. Once your background check is complete, you will need to complete the basic orientation course, CSP 101. This course is regularly $99. Any specials will be posted on the Arise Facebook page.
  6. Now that you've successfully set up your profile and passed all preliminary steps, it's time to select a client. Client courses range in price from $29-$179. Hours can range from 24/7 to 7am - 4 am EST. It really all depends on what your needs are. These are all real companies with real requirements that must be met in order to maintain your contract or statement of work with them (more on SOWs later).
  7. For a more in depth view of the set-up and getting started process, Arise has created a "How-to" guide that has all the information that you need. Just visit Start to Work from Home with Arise and take a look around.
It is your choice which IBO you'd like to work with. It is also my choice to decide which CSPs to work with. If you are interested in working with Prosperity Legacy, LLC, please send an email with the subject "More Info-Arise Blog" to shanta@prosperitylegacyllc.com for an initial interview. Complete your profile and get started! If during our meeting you do not feel that you are a good fit for this IBO, you can also visit the IBO Directory or search through IBOs on the portal after setting up your profile.

Shanta

Monday, January 12, 2015

Customer Service Focus

Customer Service Focus

How often do you interact with a customer service professional (CSP)? Do you feel satisfied with the outcome? Do you feel like the company cares about you? Are you moved to continue to use their products/services?

I often interact with CSPs, and it is always an experience to remember (not always for the best reasons). Most recently, I attempted to order a textbook, and I keyed in my card number wrong (stumompreneur brain, oops!). I contacted the seller (BookWormUSA on AbeBooks), and they responded less than 24 hours later! They said, "Go ahead and place the order again, and we'll get it shipped to you asap." I placed a new order, and it was delivered to my door less than 72 hours later!!! I am still in awe! I made sure to e-mail them and tell them how pleased I am! I felt that they genuinely cared about their customers and were willing to go the extra mile just for me! I will DEFINITELY be ordering from them again next session!! Thank you Book Worm USA!

I was and still am very satisfied with the level of service that I received, and it really made me think about all the other customer service experiences that I have had. Not all experiences are this spectacular! As a CSP and business owner, I take great care in the way that I treat customers whether they are shopping with my company directly (Blessed Body Brand) or with a company that I represent. Here are my top 5 CSP practices to ensure that you always provide stellar customer service!

  1. Show empathy.
  2. Be prepared to listen.
  3. Be confident.
  4. Ask necessary questions.
  5. Follow protocol.
Using these 5 simple techniques can ensure that you always provide the best quality of customer service that you possible can!


Shanta